Privacy Collection Notice

This is the Privacy Collection Notice for the purposes of compliance with the Privacy Act 1988 (Cth) and the Privacy Act 2020 (NZ) (Privacy Acts) that apply to product or services offered by Asahi Holdings (Australia) Pty Ltd (ABN 48 135 315 767) or any of its subsidiaries (Asahi Beverages, we or us).

When you:

  • sign up and create an online profile
  • participate in a promotion
  • opt into receive direct marketing from us or one of our brands
  • submit an order for products
  • submit an inquiry
  • lodge a complaint
  • apply for a position or job with us
  • interact with us online

Asahi Beverages will collect your Personal Information, primarily for:

  • creating you an online profile on our system
  • facilitating the relevant promotion and other activities
  • fulfilling your order
  • delivering marketing about products and services we think might be relevant to you
  • responding to your inquiry
  • responding to your complaint
  • assessing your application or suitability for a job where you have applied for a role
  • managing and administering a product or service, including charging, billing and collecting debts
  • develop or improve our products and services

What Is in This Notice?

This Notice describes how we collect, hold, use and share your Personal Information when you use this platform or site (and related products or services). This includes:

  • The types of Personal Information we collect;
  • Why we collect and use that information;
  • Who we share your information with;
  • How to find our Privacy Policy; and
  • How to get in touch with us about our privacy practices or to make a  complaint.

What Is Personal Information?

Personal Information includes information or an opinion about an individual from which that individual can be identified or is reasonably identifiable. This can include name, age, gender, postcode and contact details. It may also include financial information (such as transaction details) as well as a range of other types of data.

Personal Information may include a specific type of information known as ‘Sensitive Information’. Sensitive Information is information or an opinion about an individual’s racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, some aspects of biometric information. Generally, Sensitive Information is subject to a higher level of privacy protection than other Personal Information.

Types of Personal Information We Collect

We collect:

  • Personal and contact details (including email address and phone number)
  • Financial information (such as credit card or bank account numbers)
  • Any visual recordings we make, such as CCTV recordings when you’re at an Asahi site
  • Your interactions with our websites, apps and social media profiles (this may include your social media handles, IP address, location data from your device and cookies)
  • Personal Information provided in connection with the game, promotion, survey or other feature you are participating in
  • Basic information about your credit account and your credit history (including any missed or late repayments that you have made)
  • Details of any credit provided to you by other credit providers or details about information request we make about you to other credit reporting bodies
  • Any credit rating or credit assessment score that we have derived or that is provided to us by a credit reporting body
  • Details of any credit-related court proceedings or insolvency applications that relate to you

How We Collect Your Personal Information

Although we will collect Personal Information about you directly from you as specified above, we may also receive your Personal Information from:

  • Third parties who assist us in delivering our products and services
  • Partners with whom we collaborate and market our product and services

Why We Collect, Use and Disclose Your Personal Information

We collect, use and disclose your Personal Information in connection with this platform or site (and related products or services) to:

  • allow you to create an online profile on our system
  • facilitate a promotion and other associated activities
  • fulfil your order of our products
  • deliver marketing about products and services we think might be relevant to you
  • respond to any inquiry you make with our teams
  • respond to any complaint you make with our teams
  • assess your application or suitability for a job where you have applied for a role and keep you in our talent pool for contacting about future available or suitable jobs
  • manage and administer a product or service, including charging, billing and collecting debts
  • develop or improve our products and services
  • train, test or otherwise improve AI models, AI systems or machine learning algorithms (including any architectures, models, or weights) used by us or our service providers and contractors

In some circumstances, we may also collect, use and disclose your Personal Information:

  • to respond to any complaints you make or feedback you give, or as part of any legal action involving us
  • if we're required to do so by a law, court order or regulatory authority

Personal Information Required by Law

We may be required by some laws to collect some types of Personal Information from you (such as your tax file number). 

What Happens If You Don't Give Us Personal Information We Ask For

If you don't give us Personal Information about yourself when we ask, we will be:

  • unable to create you an online profile on our system
  • unable to provide you with promotional benefits
  • unable to fulfil your order
  • unable to deliver marketing materials to you
  • unable to respond to your inquiry
  • unable to reply to your complaints
  • unable to contact you in respect of your order
  • unable to progress your job application

Who Do We Share Your Personal Information With?

We may give your Personal Information to:

  • our related companies;
  • our professional advisers (such as lawyers and accountants) and service providers (such as marketing and PR agencies);
  • our service providers and contractors (such as outsourcing contractors, marketing, telemarketing, market researchers, website usage analysts) but only to the extent it is necessary to the services they provide to us;
  • credit providers and credit related service providers;
  • third party service providers that manage some of our business functions; and/or
  • government and regulatoryauthorities and other organisations, or as otherwise required by or authorised under the Privacy Acts.

Some of these recipients may be located overseas or may store your Personal Information outside of Australia or New Zealand (as the case may be). By providing your information to us, you agree to disclosure to our overseas service providers in accordance with this notice and you acknowledge that your personal information may not receive the same protections that it would have in Australia or New Zealand.

More details about the location of these recipients is in our Privacy Policy. 

Our Privacy Policy and How to Contact Us

Our Privacy Policy is available on our website - https://www.asahi.com.au/privacy - and contains information about:

  • how to access your Personal Information;
  • how to update or correct your Personal Information; and
  • how you can make a complaint if you think we have breached either of the Privacy Acts and how we will respond

We endeavor to update our Privacy Policy on an annual basis.

If you have any questions about this notice, our Privacy Policy or our privacy practices, the best way to reach us is via the Asahi Beverages Privacy Officer at:

Contact: Asahi Beverages Privacy Officer 
Email: consumerrelations@asahi.com.au 
Telephone: Australia: 1800 244 054
Telephone: New Zealand: 0800 420 001
Address: 58 Queens Bridge Street, Southbank VIC 3006

Recuritment Privacy Collection Notice

This is the Privacy Collection Notice for the purposes of compliance with the Privacy Act 1988 (Cth) and the Privacy Act 2020 (NZ) (Privacy Acts) that apply to information that we collect when you register or use our careers portal, apply for a job and/or undertake pre-hire and onboarding actions at Asahi Holdings (Australia) Pty Ltd (ABN 48 135 315 767) or any of its subsidiaries (Asahi Beverages, we or us). 

When you apply for a job with us through email, by referral or by joining our talent pool in our career portal, Asahi Beverages will collect your Personal Information, primarily for assessing you suitability for career opportunities at Asahi Beverages

What Is in This Notice?

This Notice describes how we collect, hold, use and share your Personal Information when you apply for a job with us or join our talent pool. This includes:

  • The types of Personal Information we collect;
  • Why we collect and use that information;
  • Who we share your information with;
  • How to find our Privacy Policy; and
  • How to get in touch with us about our privacy practices or to make a complaint.

What Is Personal Information?

Personal Information includes information or an opinion about an individual from which that individual can be identified or is reasonably identifiable. This can include name, age, gender, postcode and contact details. It may also include financial information (such as transaction details) as well as a range of other types of data.

Personal Information may include a specific type of information known as ‘Sensitive Information’.  Sensitive Information is information or an opinion about an individual’s racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, some aspects of biometric information. Generally, Sensitive Information is subject to a higher level of privacy protection than other Personal Information.

Types of Personal Information We Collect

Depending on which stage of the recruitment process you are involved in, we may collect:

Prospective Candidates 

  • Identity information such as your name, photograph (when provided) and date of birth 
  • Contact information such as your email, home address and phone number
  • all information that you provide and submit as part of your job application (including your CV)
  • your education and career history and experience
  • Information about your right to work, immigration status, and health or disability where it is relevant to your ability or availability to work, or workplace adjustments.
  • Information generated from your participation in psychological or behavioural assessments.
  • Information collected from your referees.

Successful Candidates with a Verbal Offer 

  • Proof of working rights (for example immigration documents required under immigration laws)
  • For some roles only:
    • Pre-medical clearance documentation (via our third party provider, Bodycare)
    • Background check information (such as a police check)

Successful Candidates with a Written Offer

  • Information about your emergency contact details including their name and contact information
  • Your bank account details for payment processing
  • Your Tax File Number
  • Your Superannuation details

How We Collect Your Personal Information

Although we will generally collect Personal Information about you directly from you as specified above, we may also receive your Personal Information from:

  • Our related companies 
  • Conversations with hiring managers, recruiters and interviews including conversations with your referees
  • Basic internet searches such as on LinkedIn where you have made information about yourself publicly available.
  • Social media (where allowed by applicable law)
  • Third party recruitment technology platforms such as SeekOut, Seek, Vidcruiter, Modern Hire
  • Third party suppliers who assist with medical checks, criminal checks, psychological testing such as Vevo, Bodycare, Equifax, ExRef and Criteria

Why We Collect, Use and Disclose Your Personal Information

We collect, use and disclose your Personal Information when you either apply for a job with us or join the Asahi Beverages talent pool to:

  • Allow you to create an online profile on the Asahi careers portal 
  • Assess your application or suitability for a job where you have applied for a role
  • Manage your application and undertake pre-hire and onboarding activities 
  • Communicate with you in relation to your application 
  • Communicate with you from time to time regarding new career opportunities and job openings that may become available. You can customise your preferences, and request to delete your profile by contacting us. 

In some circumstances, we may also collect, use and disclose your Personal Information:

  • to respond to any complaints you make or feedback you give, or as part of any legal action involving us; or 
  • if we're required to do so by a law, court/tribunal order or regulatory authority; or 
  • to train, test or otherwise improve AI models, AI systems or machine learning algorithms (including any architectures, models, or weights) used by us or our service providers and contractors.

Personal Information Required by Law

We're required by some laws to collect some types of Personal Information from you such as taxation law and immigration law to administer your employment, salary and superannuation.

We may also need to collect your information if we are legally required to do so, such as complying with our liquor licensing requirements and our work health and safety requirements, if applicable. 

What Happens If You Don't Give Us Personal Information We Ask For

If you don't give us Personal Information about yourself when we ask, we will be unable to assess your suitability for the job you have applied for or unable to proceed with your job application  

Who Do We Share Your Personal Information With?

We may give your Personal Information to:

  • Our related companies
  • Government and regulatory authorities and other organisations or as required by or authorised by law
  • Our third party service providers to the extent necessary for them to provide services to us, including:
    • Bodycare – including your name and contact details for booking medical appointments.
    • Equifax – including your name, contact details and consent for police background checks
    • XREF and Modern Hire – including your name and contact details for reference checks
    • Vevo including your passport details, name, citizenship, and resident country for purposes of confirming working rights
    • Criteria – including your name and email address for psychometric test to be sent to you

Some of these recipients may be located overseas or may store your Personal Information outside of Australia or New Zealand (as the case may be), including in the United Kingdom, Japan, Netherlands and India. More details about the location of these recipients is in our Privacy Policy. 

Our Privacy Policy and How to Contact Us

Our Privacy Policy is available on our website and contains information about:

  • how to access your Personal Information;
  • how to update or correct your Personal Information; and
  • how you can make a complaint if you think we have breached either of the Privacy Acts and how we will respond.

You can ensure your contact details remain accurate in the Asahi careers portal by accessing the ”settings” tab. You are able to access and make changes to your information in the Asahi careers portal. If you are not able to access or change your information, please contact us.  We will retain your Personal Information in the Asahi Careers portal for a period of 18 months from when you provided such information, unless you request to remove your profile from the portal.  

We review our Privacy Policy annually and update it from time to time.

If you have any questions about this notice, our Privacy Policy or our privacy practices, the best way to reach us is via the Asahi Beverages Privacy Officer at:

Consumers & consumer promotions privacy collection notice 

This is the Privacy Collection Notice for the purposes of compliance with the Privacy Act 1988 (Cth) and the Privacy Act 2020 (NZ) (Privacy Acts) that apply to personal data captured from various consumer touch points we offer including our e-commerce platforms, marketplace, competitions and promotions and digital products and activations by Asahi Holdings (Australia) Pty Ltd (ABN 48 135 315 767) or any of its subsidiaries (Asahi Beverages, we or us). 

When you complete a transaction with us, contact us or sign up, register, subscribe or create a profile through us or on our e-commerce platforms, we will collect your Personal Information, primarily for fulfilling and managing orders, generating marketing and business insights, activating and promoting our products and upcoming events, assisting us to improve our products and services and to contact or verify you to respond to any inquiries, feedback or complaints. 

What Is in This Notice?

This Notice describes how we collect, hold, use and share your Personal Information when you use our e-commerce platforms, marketplace, enter a competition or promotion run through us or purchase products and services from us. This includes:

  • The types of Personal Information we collect;
  • Why we collect and use that information;
  • Who we share your information with;
  • How to find our Privacy Policy; and
  • How to get in touch with us about our privacy practices or to make a complaint.

What Is Personal Information?

Personal Information includes information or an opinion about an individual from which that individual can be identified or is reasonably identifiable. This can include name, age, gender, postcode and contact details. It may also include financial information (such as transaction details) as well as a range of other types of data.

Personal Information may include a specific type of information known as ‘Sensitive Information’.  Sensitive Information is information or an opinion about an individual’s racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, some aspects of biometric information. Generally, Sensitive Information is subject to a higher level of privacy protection than other Personal Information.

Types of Personal Information We Collect

We may collect:

  • Identity data such as your name and date of birth 
  • Contact data such as your email, delivery and billing address and contact numbers
  • Transactional information such as your transaction history, engagement data, preferences and feedback you provide when engaging on our platforms and competition entry data such as your photographs and videos you submit to us
  • Geolocation data such as your IP address, location data from your device and cookies

How We Collect Your Personal Information

Although we will collect Personal Information about you directly from you as specified above, we may also receive your Personal Information from:

  • Our third party agency and activation suppliers 
  • Our media, creative and advertising partners and data brokers 
  • Cookies we collect via IP address 

Why We Collect, Use and Disclose Your Personal Information

We collect, use and disclose your Personal Information to:

  • Verify your identity such as your age 
  • Enable you to participate in our promotions and competitions
  • Promote and market products, services and specific offers made available by us or our related companies, licensees and suppliers from time to time, across different marketing channels
  • Enhance and analyse our marketing product and insights
  • Create, maintain and manage our customer relationship management tool 
  • Communicate with you
  • Assess the effectiveness of our promotions and marketing activities
  • Train, test or otherwise improve AI models, AI systems or machine learning algorithms (including any architectures, models, or weights) used by us or our service providers and contractors.

In some circumstances, we may also collect, use and disclose your Personal Information:

  • to respond to any complaints you make or feedback you give, or as part of any legal action involving us; or 
  • if we're required to do so by a law, court order or regulatory authority.

Personal Information Required by Law

We're required by some laws to collect some types of Personal Information from you  for example ensuring our compliance with applicable liquor licensing laws.  

What Happens If You Don't Give Us Personal Information We Ask For

If you don't give us Personal Information about yourself when we ask, we may not be able to:

  • communicate with you or respond to your queries, feedback or complaints
  • complete your transaction, process your order, payment or delivery 
  • administer promotions, competitions and marketing activities to you

Who Do We Share Your Personal Information With?

We may give your Personal Information to:

  • Third party suppliers who provide us with marketing, advertising and data analytics support and services (such as Lexer, Salesforce, LiveRamp, TradeDesk)
  • Our Social Media publishers (such as Facebook, Instagram and online video platforms)  
  • Our commercial partners and fulfilment suppliers 

Some of these recipients may be located overseas or may store your Personal Information outside of Australia or New Zealand (as the case may be), including in the United Kingdom, Netherlands and India. More details about the location of these recipients is in our Privacy Policy.

Our Privacy Policy and How to Contact Us

Our Privacy Policy is available on our website - https://www.asahi.com.au/privacy - and contains information about:

  • how to access your Personal Information;
  • how to update or correct your Personal Information; and
  • how you can make a complaint if you think we have breached either of the Privacy Acts and how we will respond.

We update our Privacy Policy from time to time.

If you have any questions about this notice, our Privacy Policy or our privacy practices, the best way to reach us is via the Asahi Beverages Privacy Officer at: